Privacy Policy

Last updated: September 7, 2026

Please read this policy carefully to understand how information relating to your use of Luveqo may be handled.

1. Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with Luveqo, certain information may be collected.

Depending on how you use the store, this may include information such as:

• Contact information such as your name, email address, phone number, and shipping or billing address.

• Order information such as products purchased, order details, delivery information, and transaction-related information.

• Account information if you create or use a customer account.

• Customer support information that you provide when contacting us about products, orders, returns, or other requests.

• Device and usage information such as browser type, device information, IP address, pages visited, and interactions with the store.

2. How We Use Information

Information may be used to operate, maintain, and improve the Luveqo store and to provide services requested by customers.

This may include:

• Processing and fulfilling orders

• Arranging shipping and delivery

• Communicating with customers about orders

• Responding to customer support requests

• Improving products, services, and the shopping experience

• Preventing fraud, abuse, unauthorized activity, or security issues

• Meeting applicable legal or regulatory obligations

3. Payments

When you place an order, payment information may be processed through the payment provider or payment methods made available during checkout.

Luveqo does not ask customers to send complete payment-card details, passwords, or other sensitive payment credentials through email, social media, or the contact form.

4. Cookies and Similar Technologies

Our store and service providers may use cookies, pixels, local storage, and similar technologies to help operate the website, remember preferences, understand usage, improve performance, and support relevant store functions.

Some cookies may be essential for core shopping functions such as cart and checkout operation, while others may be used for analytics or experience improvement.

5. Sharing Information

Information may be shared with trusted service providers when necessary to operate the business and provide services to customers.

These service providers may include companies involved in payment processing, order fulfillment, shipping, website hosting, analytics, customer support, fraud prevention, and other business functions.

Information may also be disclosed when required by law, legal process, court order, or to protect the rights, safety, security, or property of Luveqo, our customers, or others.

6. Third-Party Services

Our store may use third-party services, applications, integrations, or platforms to support store functionality, payments, shipping, analytics, advertising, customer service, or other business operations.

These third parties may process information according to their own privacy policies and terms.

7. Data Security

We take reasonable steps to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, prevent fraud, and enforce applicable agreements.

9. Your Choices

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including rights to request access, correction, deletion, or other privacy-related actions.

You may also be able to control certain cookie or communication preferences through available browser, device, or subscription settings.

10. Children's Privacy

Our store is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us in a manner that should not have occurred, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our store, services, business practices, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date where appropriate.

Questions about your privacy?

If you have questions about this Privacy Policy or would like to contact us regarding your personal information, please reach out through our Contact Us page.